Thought-provoking discussion around everything to do with brand, customer, marketing and loyalty.

ByDigitalID
 
High level speaker representation of industry experts from leading South African companies such as Genesis Analytics; Consulta; SBV; Experian SA; Mahala Loyalty; ABSA; Knowblet Data Science; YOUKNOW Digital; Jellyfish and more, will discuss how you can get the most reward out of your customers’ loyalty, and how to maintain and retain their loyalty.

The Future of Brand & Customer Loyalty Conference 2019 will address pertinent issues regarding latest technologies, CRM, rewards & loyalty programmes, customer retention, business development, multi-channel marketing, future trends and client management.

The event, organised by Trade Conferences International, will attract professionals dealing with everything to do with brand, customer, marketing and loyalty. Join your industry-peers at the Indaba Hotel, Fourways, Johannesburg, on 20 & 21 February 2019 for thought-provoking discussion around topical issues pertaining to crafting a digital experience that drives customer loyalty; driving customer trust and loyalty through culture; the hidden driver of customer loyalty, and much more!

(Request full 2-day programme here)
 

 

 

MEET SOME MEMBERS OF YOUR EXPERT SPEAKER PANEL:

  • Derek Shirley, Chief Executive Officer, Cornerstone Performance Solutions
  • Paula Sartini, Chief Executive Officer, BrandQuantum
  • Philani Shandu, Associate: Applied Behavioural Economics, Genesis Analytics
  • Batandwa Simelane, Consumer Insight Lead, Independent Consultant
  • Samantha Burns, MD and Chief Customer Officer, Brilliance In Business
  • Lauren Barbour, Head: Customer Engagement Solutions, SBV
  • Ans Gerber, Data Scientist, Experian
  • Tanya Grobler, Chief Executive Officer, Mahala Loyalty Programme
  • Sheldon Singh, Analytics Executive, Jellyfish

CLICK HERE to download the brochure
 

 

 

TOPICS TO BE DISCUSSED:

 
  • Incentivising customers’ loyalty to your brand
  • Crafting digital experiences that drives customer loyalty
  • Loyalty program design influences loyalty program effectiveness
  • Driving sustainable loyalty programmes and customer engagement
  • Role of customer engagement in increasing brand loyalty in the banking customer
  • Intelligent automation: chatbot hype to reality
  • Driving customer trust and loyalty through culture
  • Brand & customer loyalty 2030: a prospective view of the future
  • Behavioural economics and customer loyalty
  • How customer experience affect customer loyalty: Learnings from the SAcsi
  • Creating customer loyalty for lower Living Standard Measure in the banking and financial services industry

And more… .. .

CLICK HERE to register
 

 

IF YOU DEAL WITH THE FOLLOWING, THIS EVENT IS FOR YOU:

 
Professionals working in the following sections will benefit from attending this conference:
*customer value management *customer insights *customer retention * customer relationship management *brand management * business development *customer experience management *brand loyalty * applications *IT security *loyalty rewards *customer experience *customer engagement *behavioural economics *customer centricity
 

 

 

5 BENEFITS OF ATTENDING THIS CONFERENCE:
  • Learn from industry experts who have experience in implementing technology-driven solutions for the brand, marketing, and loyalty environments
  • Get updated on the technology implementation concerns for driving customer loyalty and brand-dedication
  • Network with industry-colleagues and build lasting relationships
  • Receive insights into the foreseeable future of brand and customer loyalty & answers to burning concerns from industry experts
  • Engage in conversation regarding the most pressing industry-concerns and ubiquitous technological implementations

​CLICK HERE for more info

CLICK HERE to register
 

 

Registration fee: R8 800.00 + VAT = R10 120.00
12% Discount for group registrations of 3 or more: R7 744.00 + VAT = R8 905.06 p.p.
15% Discount for group registrations of 5 or more R7 480.00 + VAT = R8 602.00 p.p.
To find out more about the conference and registration procedures contact Jason Joseph on jason@tci-sa.co.za ; or 011 803-0009

CLICK HERE to download brochure & registration form

For more 16 years, TCI has been a registered and preferred conference organiser for all major banks and financial institutions.

To speak to the Project Manager click here.
For more information about TCI click here

Similar Posts

LAST CHANCE to take advantage of the early bird fee, not to be repeated in 2019 

ByDigitalID

REGISTER AND SAVE R2 200 ON EARLY BIRD FEE, NOT TO BE REPEATED IN 2019 This is the last chance to take advantage of the early bird price for 2018 which will not be repeated. Be sure to register to attend the Cross Border Remittances in the Digital Age Conference 2019, which will address topics on data protection…

Stay up to date with new trends and development regarding anti-money laundering in Southern Africa

ByDigitalID

Stay up to date with new trends and development regarding anti-money laundering in southern Africa Staying on top of new trends and developments in the money laundering space is one of the best ways to understand how to combat money laundering. Knowledge is power – the more we know, the better we will be able…

Last chance to take advantage of early bird registrations for Evolution of Data Analytics in Banking Conference 2019

ByDigitalID

“By 2022, 90% of corporate strategies will explicitly mention information as a critical enterprise asset and analytics as an essential competency,” Douglas Laney, distinguished analyst in Data Analytics & Strategy at Gartner. Developing clear and actionable data-driven strategies can put the banking and financial services sectors on the road to on-going success and help navigate…

Only 1 week left to secure your seat for the Evolution of Data Analytics Conference –specifically tailored for professionals in banking and financial services.

ByDigitalID

Send me the full brochure I want to register. Send me the registration form immediately Our first class 2019 speaker line up Meet representatives of the following companies: EOH * The Digital DataBank *First National Bank (FNB) * Standard Bank *  Raise the Bar Analytics *AccTech Systems  * SAS Sub Saharan Africa * Genesis Analytics…

AI and Data Analytics to be discussed – two top-class events for tailor-made for financial professional

ByDigitalID

Trade Conferences International brings financial professionals two top class technology events.         The Artificial Intelligence in Financial Services Conference will look at how the future role of AI in banking is clear – no bank or financial institution while be able to survive without any technological improvements – and on top of…

Elevating South African Remittances and Cross Border Transfers to international level

ByDigitalID

With cross border payments increasingly on the rise, the stage is set for continued innovation, with threats and opportunities to the payments eco-system, continuously challenging and disrupting the remittances and money transfers environment. The fourth instalment of Trade Conferences International’s (TCI) signature event – the Cross Border Remittances and Money Transfers Conference 2018 – has…