Essential insights to be shared at Future of Brand and Customer Loyalty Conference for improved brand loyalty, stronger customer retention and ensuring the longevity of new relationships

ByDigitalID
Brand%20%26%20Customer%20Loyalty%20Logo%202.png

Date: 20 & 21 February 2019 (that’s just about 2 weeks from now!)
Venue: Indaba Hotel, Fourways, Johannesburg
Join registered delegates from Principa Decisions, Experian Customer Experience, eBucks Marketing, Flight Centre Travel Group New Markets, RMB Client Strategy, Sun International Marketing operations, RMB Transactions, FNB Customer Value Management, Sun International Loyalty Programmes, CX Engage, Famous Brands, Kansai Plascon Marketing, Flight Centre Travel Group Campaigns, eBucks Public Relations, IQBusiness CEM, CIMS SA Business Development,  SA Taxi Media Operations, Consulta Marketing and Operations and FinGlobal, (to name a few) who have already reserved their seats for the Future of Brand & Customer Loyalty Conference 2019 – that’s just 2 weeks from now! – for informational and insightful presentations and discussions pertaining to all things brand, loyalty and customer retention and acquisition through customer engagement.

Register now to attend the Future of Brand & Customer Loyalty Conference 2019 to have your questions answered regarding engendering an endearing and enduring brand and customer loyalty for the future of your business.
Join the above, and more, industry-peers at the Indaba Hotel, Fourways, Johannesburg, on 20 & 21 February 2019 (that’s only 2 weeks away!!!) for thought-provoking discussion and to learn from and exchange ideas with industry leaders in the realm of loyalty, rewards and customer engagement.

Topics to be addressed at the Future of Brand & Customer Loyalty Conference 2019:

  • Why customer loyalty depends on CRM

  • Big data strategies assisting in customer retention

  • Loyalty programmes: utilising big data analytics to improve CRM

  • Driving sustainable loyalty programmes and customer engagement

  • Crafting digital experiences that drive customer loyalty

  • Adopting the right strategies to satisfy and retain brand loyal customers

  • How brand equity and customer satisfaction impacts loyalty

  • Customer loyalty and Artificial Intelligence

  • Emerging loyalty trends to look out for

  • Creating a personal brand experience for future loyalty

  • Don’t miss out on the exciting panel discussion:
    Future and ongoing impact of digital channels on customers’ engagement and loyalty to brand

View full 2-day programme of topics in brochure 

            

Registration fee: R8 800.00 + VAT = R10 120.00
12% Discount for group registrations of 3 or more: R7 744.00 + VAT = R8 905.06 p.p.
15% Discount for group registrations of 5 or more R7 480.00 + VAT = R8 602.00 p.p.
Speakers addressing the Future of Brand & Customer Loyalty Conference 2019:
  • William Saunders, Director, Experio Design

  • Yaron Assabi, Chief Executive Officer, DSG

  • Lance Peppler, Customer Experience Sales Consultant, Oracle

  • Lauren Barbour, Head: Customer Engagement Solutions, SBV

  • Ans Gerber, Data Scientist, Experian

  • Ilse  Kaya, Business Development, The Digital Databank

  • Ashleigh Jacobs,  Product Lead: Domo Inc, YouKnow Digital

  • Batandwa Simelane, Consumer Insight Lead, South African Tourism

  • Dr. Sonja Fourie, Head: Absa Rewards and VAS, Absa

  • Sheldon Singh, Analytics Executive, Jellyfish

  • Darryl Marcus, Chief Executive Officer, Smart Messaging.AI

  • Samantha Burns, MD & Chief Customer Officer, Brilliance In Business

  • Jamie McGraw, Analyst, Genesis Analytics

  • Andries Noeth, Chief Marketing Officer, Consulta Research

  • Tanya Grobler, Chief Executive Officer, Mahala Loyalty Programme

    Click here to see the full speaker panel 


Contact Jason on +27 (0) 11 803 1553 or e-mail info@tci-sa.co.za

To find out more about the conference and registration procedures contact Jason Joseph on jason@tci-sa.co.za; or 011 803-0009
CLICK HERE to download registration form

To speak to the Project Manager click here.
For sponsorship opportunities click here.
For more information about TCI click here

TCI_Logo.png

Similar Posts

Southern Africa’s no.1 AML & Financial Crime Conference returns. Featuring 24 speakers, 4 sessions and 2 panel discussions

ByDigitalID

With organisations such as the Financial Intelligence Centre, PwC, Bidvest Bank, EY, SAS, Werksmans Attorneys and ABSA forming part of the speaker panel,  TCI’s fourth annual Anti-Money Laundering & Financial Crime 2018 Southern Africa Conference is once again set to attract all professionals dealing with AML and financial crime.   The event featuring 24 top…

Digital revolution driving customer engagement

ByDigitalID

The digital revolution has led banks and financial service providers to rely on technology more and more to reflect a business’s drive for agility and innovation. This inevitably creates new revenue sources that better provides for the need of the customer. For banks and financial services to understand the challenges and opportunity the digital revolution…

TCI Summer Sizzlers!

ByDigitalID

As TCI continually grows and adapts, we are committed to organising the most up-to date conferences, with accompanying exhibitions, with upstream topics and high quality speakers. Have a look at what we have in store for the first quarter of 2019; follow the links to see more about each event; or just give us a call…

Six-fold increase in RegTech spending forecast by 2023

ByDigitalID

Regulatory technology investment is set to explode over the next few years, with spending forecast to jump six-fold by 2023 as firms encounter a growing number of compliancy challenges. That is according to a new report from Juniper Research, which predicts that spending on RegTech platforms will increase from an estimated $18bn (£14bn) this year…

Industry leaders addressing the 2017 Insurance Risk Conference announced

ByDigitalID

Apr 24, 2017 Johannesburg, — Trade Conferences International  (TCI)is excited to announce the distinguished speakers for  Insurance Risk Conference 2017 to be held on 13 & 14, June at Indaba Hotel, Fourways, Johannesburg. The conference will feature 16 industry leaders   who will share their in-depth knowledge with attendees on issues such as: Risk & data…