DCX Con 2019 – TCI’s annual digital customer engagement conference – is returning this year with up updated programme showcasing brand new topics highlighting the latest challenges and opportunities digital tools are providing in the customer space.
Featuring breakaway sessions, industry case studies and panel discussions, this conference will feature nearly 40 speakers and will take place on 4 & 5 September 2019 at the Indaba Hotel, Fourways, Johannesburg.
This TCI signature event boasts a top speaker panel – the best of the best. All experts within their respective fields, they will address updated topics relevant to
Some of the speaker companies that will be presented include Striata Marketing Solutions, One Loyalty Rewards, OnShelf Pharma, The CX Group, Inovo, SBV, Clientele, Edcon, IQbusiness, Experian, Investec, Mint Management Technologies and many more.
Sessions include omni-channel and customer management, regulation and customer due diligence, digital customer engagement technology, mapping the customer journey, loyalty programme and digital customer management and developing strategies for creating digital sales enablement.
MD, Ryno van Ellewee, said TCI’s marketing events have included many ground breaking conferences such as covering on-line retailing, e-marketing, e-metrics, brand to name a few.
As with any of our other events, this event will once provide prospective delegates with an opportunity to receive first-hand insights, strategies and solutions to the latest techniques of getting the best out of any companies customer and marketing strategies.
Professionals working in the following sections will benefit from attending this conference: CRM, customer insights, customer acquiring & retention, brand management, digital marketing, sales, customer experience, marketing analytics, CVM, social media, channel management, PR & communications, customer due diligence and call centres.
We invite prospective delegates who deals with the above to join us and our sponsors at this top class event.