Why you must attend the Annual Debt Collection Southern Africa Conference 2021

Why you must attend the Annual Debt Collection Southern Africa Conference 2021

The year’s Southern Africa Debt Collection Conference 2021 is a hybrid event, giving delegate the option of both attending physically or virtually.

Focusing on coronavirus-related insights and debt collection technology – both which are major industry disruptors, With no annual event taking place last year, much has happened and to stay abreast of the latest developments in the debt collection arena, this is the perfect meeting place for collection professionals.

 Find out what it will take to compete in the post COVID-19 economy.

 The “HYBRID” conference is taking place on 10 & 11 March at the Indaba Hotel, Fourways, Johannesburg and will be live streamed from the venue.

The programme features 6 sessions and a panel discussion on the second day.

SOME OF THE TOPICS TO BE COVERED:  The knock-on effect of COVID-19

  • Applying behavioral economics to influence payment behavior
  • Role of the Credit Ombud
  • Utilising Technology to improve collections
  • Using data insights to optimize debt collection strategies
  • What does POPI mean for debt collectors?
  • Data analytics and predictive models
  • Digital customer experience
  • Consumer demand is driving exponential growth and catastrophic failure simultaneously
  • Engaging customers on digital
  • Applying behavioral economics to influence payment behavior
  • Call centre management
  • Power of email

Who should attend?

Delegates who will be attending will be professionals from banks, debt collection companies, call centres and financial services providers dealing with:

*debt collection *debt restructuring *debt recovery *credit management *credit controls *collection management *debt consulting *loans *data management *data analytics *regulation *credit operations *strategy *operation and technology *customer engagement *customer operations *customer services * monitoring *credit risk *KYC *customer due diligence 8 collection technology * IT

Organisations that have booked so far:

Uni-Collect Trust * Easton Berry Collections * Sigma * Ignition Group – Collections * PRES LES * Sanlam * Well-Cash Debt Collectors * Edcon * Ignition Group – Collections * Shapiro Shaik Defries & Associates * Cinque Collections

 Seven (7) reasons why you should attend the Debt Collection Conference 2021- The impact COVID-19 has had on the industry

  1. Get updated on the latest challenges and opportunities facing the Debt Collection industry in COVID times
  2. Understand the relevance of technology such as AI – become part of the “new norm”
  3. Sharpen your expertise and become an expert in the debt collection environment
  4. Get to know other people in your field and engage in high-level debates and refine your ideas
  5. Pick up tips on how to negotiate, plan, organise and implement new strategies to smoothen debt collection operations amidst the COVID pandemic
  6. Chat with our speaker panel on the latest research and current  trends
  7. Network with fellow delegates, speakers and exhibitors and in so doing improve your business contacts

To register as a delegate email Thunile Nkosi on thunile@tci-sa.co.za   for sponsorship & exhibition enquiries call 011 803 0009 or email ryno@tci-sa.co.za  or thunile@tci-sa.co.za    

For more than 18 years, TCI has been a registered and preferred conference organiser for all major banks and financial institutions. Vendor details are available on request.

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