Join TCI at the annual Debt Collection South Africa Conference

With only six weeks left to register to attend the 5th annual Debt Collection Conference, time will sun soon out for prospective delegates to attend this first class event.

Organised by Trade Conferences International , it will take place ON 16 & 17 March 2022 at the Indaba Hotel, Fourways.

Personnel from banks, debt collection companies, credit providers and suppliers attend this event annually.

The programme will once again cover the latest developments and innovations within the debt collection industry. It will also highlight the importance of DCX in the debt collection arena


  • Leading innovation and change for strategy implementation in the new world of debt management
  • How enabling digital transformation empowers the debt collector and mitigates risk to your business
  •  Information security in the debt collection environment
  •  Will AI make the human call centre consultants redundant within the collections environment?
  •  State of customer experience during COVID and how it must be addressed
  • How to use omni-channel communication to boost debt collection & customer engagement
  • How great CX can retain past due customers
  • What will the contact centre and customer experience look like in the future?
  • Transforming collections to drive efficiency and customer loyalty
  •  Debt counselling, customer relations and the impact on debt collection

I am a previous delegate. Send me the full programme and registration form


  • “The chair lady did well and really managed the conference very well and the food was great” –  Ernest Moyemangene, Shapiro Shaik Defries & Associates
  • “interactions – meeting new people. The programme covered subjects relevant to the job” – Monette Eatwell, Nimble Group
  • “Some of the speakers were very dynamic and content very informative” – Hena Suguhav, Debt-IN Consultants
  • “Social distancing adherEd by the TCI staff, they were friendly and majority of speakers covered relevant topics”  – Terri Daval, Investec Bank Limited
  • “I appreciate how the host corrects so much and how she interacts with the audience in a glum industry being collections in 2021” – Melanie Potgieter, Tubb Du Plessis & Associates
  • “The venue, friendly staff and the food was great” – Henriette Potgieter, Callbi


Ignition Group * Sanlam * Callbi Speech Analytics * Curro * Transunion * Vericred * African Bank Payments * Ignition Group * Sigma * Curro Holdings * Standard Bank Home Loans * African Bank Collections * Uni-Collect * Van Velden Duffy * Woolworths Financial Services * Norman Bisset & Associates * Sharpiro Shaik Defries & Associates * Press Les * Sanlam * Easton Berry Collections * Callbi Speech Anlytics * Groenewald Lubbe * Up Stream * Blake & Associates * Consumer Profile Bureau * Homechoice * Debt In Consutants * Tenacity * Transaction Capital Recoveries * Legal Intercat * Nimble Group * Atlas Finance * Wesbank * Ninzi Connect * ABSA Retail Collections * Altech Nupay * BankservAfrica *  CT International Financiers * Easy Debit Payment Solutions * Hyphen Technology * FNB * Nedbank Collections * Libert Life * Land Bank * PayAt * Principa * Saya Recoveries


Physical registration fee: R9 400 + VAT = R10 810 p.p.

On-line registration fee: R6 400 + VAT = R7 360 p.p.


Register 3 delegates or more = physical fee – R7 400 + VAT p.p.

Discounted rates for previous delegate companies

To register as a delegate email Ryno van Ellewee  at or call 011 803-1553

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