Do companies understand that a digital transformation doesn’t have an expiration date?

With only 3 weeks to go, time is quickly running out for prospective attendees to secure their seats at the Digital Customer Experience Conference 2019. Digital Customer Experience transformation has generated a lot of interest in the past few years as companies struggle to become more digital and solve various problems with technology. However, it’s [...]

By |2019-08-14T15:33:55+00:00August 14th, 2019|Latest News|Comments Off on Do companies understand that a digital transformation doesn’t have an expiration date?

Stay up to date with new trends and development regarding anti-money laundering in Southern Africa

Stay up to date with new trends and development regarding anti-money laundering in southern Africa Staying on top of new trends and developments in the money laundering space is one of the best ways to understand how to combat money laundering. Knowledge is power – the more we know, the better we will be able [...]

By |2019-08-13T14:54:36+00:00August 13th, 2019|Latest News|Comments Off on Stay up to date with new trends and development regarding anti-money laundering in Southern Africa

Why the Digital Customer Experience Conference 2019 is a #MustAttend!

There is no better way to test your knowledge and get updated with future trends and future predictions then attending the only Digital Customer Experience Conference in South Africa The conference will take place on 4 & 5 September 2019 to help your company embrace ideas  Interested in attending?  Send me the full brochure! Read more about [...]

By |2019-07-31T11:05:22+00:00July 31st, 2019|Latest News|Comments Off on Why the Digital Customer Experience Conference 2019 is a #MustAttend!

AML & Financial Crime 2019 Southern Africa Conference Brochure launch

Brochure launch – AML & Financial Crime 2019 Southern Africa Conference The official brochure launch for the Anti-Money Laundering & Financial Crime Southern Africa Conference is taking place today. With nearly 30 speakers presenting on 21 carefully selected topics, 5 international keynote addresses and 5 sessions,  the programme gives an extensive overview of the state [...]

By |2019-07-31T10:31:40+00:00July 31st, 2019|Latest News|Comments Off on AML & Financial Crime 2019 Southern Africa Conference Brochure launch

2nd Annual RegTech Conference received with high praise

The second instalment of Trade Conferences International’s RegTech Conference was held at the Indaba Hotel on 3 & 4 July 2019, and lauded with high praise. With a speaker panel that boasted major role players in the regulatory technology space, attendees were treated to presentations from representatives of Mint Management Technologies, Customer Profile Bureau, Cliffe [...]

By |2019-07-23T12:39:00+00:00July 23rd, 2019|Latest News|Comments Off on 2nd Annual RegTech Conference received with high praise

Digital innovations and the future of Customer Experience to be addressed at the DCX Con 2019

Latest strategies, digital innovations, technology and the future outlook for customer engagement will be addressed at TCI Digital Customer Experience Conference (DCX Con)2019 Taking place on 4 & 5 September 2019 at the Indaba Hotel, Fourways, Johannesburg, the event is the only conference to specifically address the digital side of customer experience. Some of the [...]

By |2019-07-23T11:58:42+00:00July 23rd, 2019|Latest News|Comments Off on Digital innovations and the future of Customer Experience to be addressed at the DCX Con 2019

Sponsorship and exhibition opportunities at AML & Financial Crime Conference 2019

Service providers dealing with technology aimed at financial crime prevention, anti-money laundering, compliance, fraud, risk, identity management and KYC, are invited to join the Anti-Money Laundering and Financial Crime Conference 2019 as sponsors and exhibitors. The event is taking place on 23 & 24 October at the Indaba Hotel in Fourways, Johannesburg. The support of [...]

By |2019-07-23T11:54:42+00:00July 23rd, 2019|Latest News|Comments Off on Sponsorship and exhibition opportunities at AML & Financial Crime Conference 2019

Digital Customer experience management means allowing your customers decide what their engagement experience should be

Saying you prioritize DCX without implementing feedback from your customers is like... lying. You know how they say the customer is always right? It’s true! And the only way for you to be better is to know what they want before they even tell you. That means letting go of all of the preconceived notions [...]

By |2019-07-19T11:13:50+00:00July 19th, 2019|Latest News|Comments Off on Digital Customer experience management means allowing your customers decide what their engagement experience should be

TCI’s annual signature AML & Financial Crime Prevention event at the Indaba Hotel returns for a fifth instalment

This annual event, which is taking place on 23 & 24 October 2019 at the Indaba Hotel, Johannesburg, is happening for the fifth time this year. Collectively the 2016, 2017 & 2018 AML & Financial Crime Conferences have attracted over 500 AML and financial crime professionals from around Southern Africa. Send me a registration form [...]

By |2019-07-19T10:33:07+00:00July 19th, 2019|Latest News|Comments Off on TCI’s annual signature AML & Financial Crime Prevention event at the Indaba Hotel returns for a fifth instalment

How Chatbots are Redefining Customer Experiences?

Source: Customer Think Amit Tiwari - December 11, 2018 In the traditional customer service setup, there were customer service personnel taking calls and responding to customer queries on emails. Unfortunately, they would suffer from burnout. They were forced to repeat the same instructions, cool down angry customers, and had to work for long hours. Fortunately, chatbot [...]

By |2019-07-18T16:37:52+00:00July 18th, 2019|Latest News|Comments Off on How Chatbots are Redefining Customer Experiences?