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10th Mar 2021 @ 8:00 am - 11th Mar 2021 @ 5:00 pm

Trade Conferences International will be yet again host the annual Debt Collection Conference on the 10 & 11 March 2021 at the Focus Room, Modderfotein.

Over 25 debt collection experts will be addressing the audience on matters that affect the industry in 2021, with sections covering;

  • Overview of new developments and innovations within the debt collection industry
  • Technology and debt collection
  • Legal framework, governance and compliance
  • Call centre management
  • Effective implementation of credit risk management strategies
  • Using data analytics to better understand behaviour and characteristics of the customer digital customer experience


The Annual Debt Collection Conference has made its mark as an excellent platform for professionals working in the financial services sector in Southern Africa. This event attracts delegates and exhibitors from banks, financial institutions, debt collection service providers and debt collection agencies, call centres, micro-lenders, credit bureaus.


Reasons why you should attend the Debt Collection Conference 2020

  1. Get updated on the latest challenges and opportunities in the Debt Collection industry.
  2. Understand how technology such as AI are replacing the old fashion way of debt collection
  3. Sharpen your expertise and become an expert in the debt collection environment
  4. Get to know other people in your field and engage in high-level debates and refine your ideas
  5. Pick up tips on how to negotiate, plan, organise and implement new strategies to smoothen debt collection operations in your department or company.
  6. Chat with our speaker panel on the latest on the new trends and Hear about the latest research
  7. Network with fellow delegates, speakers and exhibitors and so doing improve your business contacts.


Who should attend?

Delegates who will be attending will be professionals from  banks, debt collection companies, call centres and financial services providers dealing with:

*debt collection *debt restructuring *debt recovery *credit management *credit controls *collection management *debt consulting *loans *data management *data analytics *regulation *credit operations *strategy *operation and technology *customer engagement *customer operations *customer services * monitoring *credit risk *KYC *customer due diligence 8 collection technology * IT