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Digital innovations and the future of Customer Experience to be addressed at the DCX Con 2019

Latest strategies, digital innovations, technology and the future outlook for customer engagement will be addressed at TCI Digital Customer Experience Conference (DCX Con)2019 Taking place on 4 & 5 September 2019 at the Indaba Hotel, Fourways, Johannesburg, the event is the only conference to specifically address the digital side of customer experience. Some of the…

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Join the Debt Collection Conference’s Exhibition while there’s still time!

Join Registered Communication, Ninzi-Connect, Consumer Profile Bureau, Azuka, EasyDebit & Octagon Business Solutions – exhibiting and sponsoring partners at Trade Conferences International‘s Debt Collection South Africa Conference – being held on 22 – 23 May 2018 at the Indaba Hotel, Fourways, Johannesburg. Over the last 2 years, this annual event has garnered over 100 attendees at each instalment. This quintessential networking space is the perfect platform for showcasing progressive offerings…

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TCI rings in 2019 with successfully hosted and highly lauded industry events!

As the first quarter of 2019 draws to a close, TCI is proud to have hosted 2 recurring signature industry events, as well as a new conference (a first in South Africa) for industry professionals. With the first Third Party Risk Conference in South Africa taking place on 19 & 20 March, the TCI team…

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EXHIBIT OR SPONSOR AT THE NO. 1 ANNUAL DEBT COLLECTION GATHERING IN SOUTHERN AFRICA

Trade Conferences International signature event, the Debt Collection South Africa Conference returns, and is being held on 22 – 24 May 2018 at the Indaba Hotel, Fourways, Johannesburg. The Debt Collection Conference, yet again, sets the stage for professionals in the collections industry to get updated insights regarding the adoption of new technologies whilst operating within…

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Annual Debt Collection Conference Brochure available today

Johannesburg- If you are dealing with debt collection, credit management, customer engagement, call centres and loan origination – make a point of registering for the upcoming Annual Debt Collection 2019 Conference. The conference brochure is now available with the full two-day agenda. Click here to receive the conference brochure The conference, taking place on 22…

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The evolving role of tech in data science

Source: ITWeb by Sibahle Malinga New technology will have a huge influence on the evolving role of the data scientist, as more organisations invest heavily in data-driven products and services. This is according to David Logan, modelling solution scientist at Absa. Discussing the evolution of data science and its dependence on technology, Logan explained that data scientists contribute a wide range…

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Encouraging Loyalty Through Customers’ Experience 

Encouraging Brand Loyalty Through Customers’ Experience With customer’s gravitating towards convenience (in everything that they do), services and (loyalty) programmes are driven to be more convenient, with greater emphasis on the customer’s experience and accessibility to offerings. Today’s customer takes full advantage of the online opportunities; even more so than companies themselves. This, perhaps, is a…

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Everything to do with brand, customer, marketing and loyalty to be discussed and dissected at TCI’s Future of Brand and Customer Loyalty Conference 2019

Date: 20 & 21 February 2019 Venue: Indaba Hotel, Fourways, Johannesburg What better way to be updated on the latest developments and upcoming trends regarding brand and customer loyalty than by attending the Future of Brand & Customer Loyalty Conference 2019.   The event, organised by Trade Conferences International, will attract professionals dealing with everything to…

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Reducing cost of digital remittances for cross border transfers

REGISTER AND SAVE R2 200 ON EARLY BIRD. NOT TO BE REPEATED IN 2019 High-level expert speaker panel representation of companies such as Absa, Hello Paisa Group, Veneka, Cliffe Dekker Hofmeyr, FSS Technologies, Investec Bank, ENSafrica, Ubank, Nedbank and SFX Foreign Exchange will address delegates at the 5th instalment of the Cross-Border Remittances in the…

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Do loyalty programmes engender genuine brand and customer loyalty?

Loyalty programs do not necessarily engender loyalty amongst customer base, or to brand… They deliver repeat purchases, and repeat purchases may look a lot like loyalty, but you cannot know. As far as a good loyalty program can produce ROI by delivering incremental revenue in excess of program costs, but brands must never mistake loyalty…