Digital innovations and the future of Customer Experience to be addressed at the DCX Con 2019

Latest strategies, digital innovations, technology and the future outlook for customer engagement will be addressed at TCI Digital Customer Experience Conference (DCX Con)2019 Taking place on 4 & 5 September 2019 at the Indaba Hotel, Fourways, Johannesburg, the event is the only conference to specifically address the digital side of customer experience. Some of the…

Annual digital customer engagement conference returns

DCX Con 2019 – TCI’s annual digital customer engagement conference – is returning this year with up updated programme showcasing brand new topics highlighting the latest challenges and opportunities digital tools are providing in the customer space. Featuring breakaway sessions, industry case studies and panel discussions, this conference will feature nearly 40 speakers and will…

Truly knowing your customer in the digital era of engagement

Do you know that improved digital customer engagement through automatic information adoption is one of the main predictions for financial institutions for 2018? Is your organisation prepared for the new wave of customer engagement?   By removing friction from the customer journey, financial institutions will create the optimal customer journey for optimum return on investment….

Digital customer engagement in spotlight

Johannesburg. –  Do you know that improved customer interaction is one of the main trends and predictions for financial institutions for 2017?   By removing friction from the customer journey, financial institutions can create the optimal customer journey.   Attend the Digital Customer Engagement Conference on 7 & 8June 2017 at the Indaba Hotel, Johannesburg…