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Digital innovations and the future of Customer Experience to be addressed at the DCX Con 2019

Latest strategies, digital innovations, technology and the future outlook for customer engagement will be addressed at TCI Digital Customer Experience Conference (DCX Con)2019 Taking place on 4 & 5 September 2019 at the Indaba Hotel, Fourways, Johannesburg, the event is the only conference to specifically address the digital side of customer experience. Some of the…

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Digital Customer experience management means allowing your customers decide what their engagement experience should be

Saying you prioritize DCX without implementing feedback from your customers is like… lying. You know how they say the customer is always right? It’s true! And the only way for you to be better is to know what they want before they even tell you. That means letting go of all of the preconceived notions…

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Most innovative digital customer experience gathering in Southern Africa is taking place on 4 & 5 September 2019 – will you be there?

Register now! The most updated and innovative digital customer experience conference (DCX) in South Africa is taking place on 4 & 5 September 2019. Digital strategies to improve customer engagement, mapping the customer journey, omni-channel, loyalty and digital sales enablement are just some of the themes to be addressed at the upcoming Digital Customer Experience…

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Omi-channel management, CDD, technology, loyalty to be addressed at DCX Con 2019

With sessions covering omni-channel management, regulation, customer due diligence, digital customer engagement technology, digital loyalty programess and strategies to improve digital sales the stage is set for an informative and exciting DCX Con 2019 – TCI’s annual digital customer engagement conference. The conference will take place on 4 & 5 September 2019 at the Indaba…

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Annual digital customer engagement conference returns

DCX Con 2019 – TCI’s annual digital customer engagement conference – is returning this year with up updated programme showcasing brand new topics highlighting the latest challenges and opportunities digital tools are providing in the customer space. Featuring breakaway sessions, industry case studies and panel discussions, this conference will feature nearly 40 speakers and will…

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Have you reserved your seat with the Evolution of Data and Analytics Conference 2019

Date: 03 & 04 April  2019 Venue: Indaba Hotel, Fourways, Johannesburg Here are the topics to be addressed Evolution of data and analytics in the banking environment ·         Innovation and technology in data analytics ·         current standing of data management ·         Data and analytics initiatives ·         Data regulations in banking and within financial services providers…

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Everything to do with brand, customer, marketing and loyalty to be discussed and dissected at TCI’s Future of Brand and Customer Loyalty Conference 2019

Date: 20 & 21 February 2019 Venue: Indaba Hotel, Fourways, Johannesburg What better way to be updated on the latest developments and upcoming trends regarding brand and customer loyalty than by attending the Future of Brand & Customer Loyalty Conference 2019.   The event, organised by Trade Conferences International, will attract professionals dealing with everything to…

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Do loyalty programmes engender genuine brand and customer loyalty?

Loyalty programs do not necessarily engender loyalty amongst customer base, or to brand… They deliver repeat purchases, and repeat purchases may look a lot like loyalty, but you cannot know. As far as a good loyalty program can produce ROI by delivering incremental revenue in excess of program costs, but brands must never mistake loyalty…

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Banking Customer Loyalty 2018 Conference is coming: the conference speaker panel is forming…

Trade Conferences International is hosting the Banking Customer Loyalty 2018 Conference on 14-15 November 2018 at the Indaba Hotel, Fourways, Johannesburg.  The conference is set to be addressed by more 20 industry experts from the banks and financial services sector. Are you interested in joining the Banking Customer Loyalty 2018 Conference speaker panel?  Speaking at…