Digital Customer experience management means allowing your customers decide what their engagement experience should be

Saying you prioritize DCX without implementing feedback from your customers is like… lying. You know how they say the customer is always right? It’s true! And the only way for you to be better is to know what they want before they even tell you. That means letting go of all of the preconceived notions…

Look out for early bird registrations on TCI’s Artificial Intelligence in Financial Service Conference

The Artificial Intelligence in Financial Services Conference will be held in June 2019 at the Indaba Hotel, Fourways, Johannesburg. Early bird registrations which discounted prices will open in the next two weeks. So look out for it and capitalise on it!!! The event is specifically aimed at professionals in financial institutions dealing with amongst others…