Essential insights to be shared at Future of Brand and Customer Loyalty Conference for improved brand loyalty, stronger customer retention and ensuring the longevity of new relationships


Date: 20 & 21 February 2019 (that’s just about 2 weeks from now!)
Venue: Indaba Hotel, Fourways, Johannesburg
Join registered delegates from Principa Decisions, Experian Customer Experience, eBucks Marketing, Flight Centre Travel Group New Markets, RMB Client Strategy, Sun International Marketing operations, RMB Transactions, FNB Customer Value Management, Sun International Loyalty Programmes, CX Engage, Famous Brands, Kansai Plascon Marketing, Flight Centre Travel Group Campaigns, eBucks Public Relations, IQBusiness CEM, CIMS SA Business Development,  SA Taxi Media Operations, Consulta Marketing and Operations and FinGlobal, (to name a few) who have already reserved their seats for the Future of Brand & Customer Loyalty Conference 2019 – that’s just 2 weeks from now! – for informational and insightful presentations and discussions pertaining to all things brand, loyalty and customer retention and acquisition through customer engagement.

Register now to attend the Future of Brand & Customer Loyalty Conference 2019 to have your questions answered regarding engendering an endearing and enduring brand and customer loyalty for the future of your business.
Join the above, and more, industry-peers at the Indaba Hotel, Fourways, Johannesburg, on 20 & 21 February 2019 (that’s only 2 weeks away!!!) for thought-provoking discussion and to learn from and exchange ideas with industry leaders in the realm of loyalty, rewards and customer engagement.

  • Why customer loyalty depends on CRM

  • Big data strategies assisting in customer retention

  • Loyalty programmes: utilising big data analytics to improve CRM

  • Driving sustainable loyalty programmes and customer engagement

  • Crafting digital experiences that drive customer loyalty

  • Adopting the right strategies to satisfy and retain brand loyal customers

  • How brand equity and customer satisfaction impacts loyalty

  • Customer loyalty and Artificial Intelligence

  • Emerging loyalty trends to look out for

  • Creating a personal brand experience for future loyalty

  • Don’t miss out on the exciting panel discussion:
    Future and ongoing impact of digital channels on customers’ engagement and loyalty to brand

View full 2-day programme of topics in brochure 


Registration fee: R8 800.00 + VAT = R10 120.00
12% Discount for group registrations of 3 or more: R7 744.00 + VAT = R8 905.06 p.p.
15% Discount for group registrations of 5 or more R7 480.00 + VAT = R8 602.00 p.p.
  • William Saunders, Director, Experio Design
  • Yaron Assabi, Chief Executive Officer, DSG

  • Lance Peppler, Customer Experience Sales Consultant, Oracle

  • Lauren Barbour, Head: Customer Engagement Solutions, SBV

  • Ans Gerber, Data Scientist, Experian

  • Ilse  Kaya, Business Development, The Digital Databank

  • Ashleigh Jacobs,  Product Lead: Domo Inc, YouKnow Digital

  • Batandwa Simelane, Consumer Insight Lead, South African Tourism

  • Dr. Sonja Fourie, Head: Absa Rewards and VAS, Absa

  • Sheldon Singh, Analytics Executive, Jellyfish

  • Darryl Marcus, Chief Executive Officer, Smart Messaging.AI

  • Samantha Burns, MD & Chief Customer Officer, Brilliance In Business

  • Jamie McGraw, Analyst, Genesis Analytics

  • Andries Noeth, Chief Marketing Officer, Consulta Research

  • Tanya Grobler, Chief Executive Officer, Mahala Loyalty Programme

    Click here to see the full speaker panel 

Contact Jason on +27 (0) 11 803 1553 or e-mail


Similar Posts