What is financial crime?

source: International Compliance Association Financial crime over the last 30 years has increasingly become of concern to governments throughout the world. This concern arises from a variety of issues because the impact of financial crime varies in different contexts. It is today widely recognised that the prevalence of economically motivated crime in many societies is…

Attend the ONLY CRM conference in South Africa focusing on enhancing the digital customer experience

In these digitising times, customers are going digital and mobile-centric spending up to hours online. These digitally connected customers are more informed, more in control, and have higher expectations when it comes to engagement and customer experience. 2020 predictions for digital customer experience: human touch will continue to affect the customer experience with the use…

Most innovative digital customer experience gathering in Southern Africa is taking place on 4 & 5 September 2019 – will you be there?

Register now! The most updated and innovative digital customer experience conference (DCX) in South Africa is taking place on 4 & 5 September 2019. Digital strategies to improve customer engagement, mapping the customer journey, omni-channel, loyalty and digital sales enablement are just some of the themes to be addressed at the upcoming Digital Customer Experience…

The DCX Con Speaker Panel

40 speakers, 3 panel discussions, 2 streams addressing loyalty programmes and customer engagement and developing strategies for creating a digital sales enablement. We invite all professionals dealing with digital customer engagement to join us and our speakers at this conference. Come and rub shoulders, pick the brains of, and engage with the likes of the…

TCI’s signature AML & Financial Crime Conference returns!

SA’ no. 1 Anti-Money Laundering Conference is taking place on 23 & 24 October 2019 at the Indaba Hotel, Johannesburg. What essential changes in the present AML landscape, makes attending this conference a must attend event? Increased information sharing between banks will be becoming the norm Supplying information on Ultimate Beneficial Ownership will become essential…

Omi-channel management, CDD, technology, loyalty to be addressed at DCX Con 2019

With sessions covering omni-channel management, regulation, customer due diligence, digital customer engagement technology, digital loyalty programess and strategies to improve digital sales the stage is set for an informative and exciting DCX Con 2019 – TCI’s annual digital customer engagement conference. The conference will take place on 4 & 5 September 2019 at the Indaba…

Only 3 weeks left before the ins and out of RegTech will be discussed!

Time is fast running out to register for the RegTech Conference. The event organised by Trade Conferences International, is taking place on the 03 & 04 July 2019 at the Indaba Hotel, Fourways, Johannesburg (That’s in 3 weeks!). Extensively addressing regulatory issues, innovations and adoption of new technologies affecting the RegTech space. Join our speaker panel consisting of speakers from…

Annual digital customer engagement conference returns

DCX Con 2019 – TCI’s annual digital customer engagement conference – is returning this year with up updated programme showcasing brand new topics highlighting the latest challenges and opportunities digital tools are providing in the customer space. Featuring breakaway sessions, industry case studies and panel discussions, this conference will feature nearly 40 speakers and will…