TransUnion, FNB, Experian and more to address at Debt Collection Conference 2027

ByTrade Conferences International

Debt collection is evolving as organisations respond to changing regulations, consumer expectations and new technologies. The 12th Debt Collection Conference will bring industry professionals together to discuss the developments shaping responsible and effective collections in South Africa.

Taking place on 3–4 March 2027 at the Indaba Hotel in Fourways, the conference will feature speakers from TransUnion, Custom Connect, Helloparley, the Debt Counsellors Association of South Africa, Nimble Credit Solutions, Daly Credit Corporation, Credit Association South Africa, Cloudgate Consulting, Experian and First National Bank.

Confirmed speakers

  • Derek Martin, Acting Chief Technology Officer, TransUnion
  • Mark Essey, Chief Executive Officer, Custom Connect
  • Tej Desai, Co-Founder & Partner, Helloparley
  • Casper le Grange, President, Debt Counsellors Association of South Africa (DCASA)
  • Christopher Ward, Chief Operating Officer, Nimble Credit Solutions
  • Greg Dales, Chief Executive Officer, Daly Credit Corporation
  • Leandre De Lange, Compliance Officer, Credit Association South Africa (CASA)
  • Thinus Nortje, Managing Director, Cloudgate Consulting
  • Razia Cleland, Head of Decisioning Solutions, Experian
  • Brandon Naicker, Chief Financial Officer: Collections and Platform Enablement, First National Bank

Topics on the programme

Across two days, the programme will address the regulation and compliance landscape, strategies for successful collections, analytics and portfolio intelligence, customer considerations, and the use of technology, AI and automation in collections. It will also explore workforce and human behaviour, fraud, and outsourcing and third-party risk.

These discussions will give delegates the opportunity to consider how the collections environment is changing and what organisations need to keep in view as they shape their practices.

Join the speakers and fellow professionals at the Debt Collection Conference 2027 for two days of industry insight and discussion.

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