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As TCI continually grows and adapts, we are committed to organising the most up-to date conferences, with accompanying exhibitions, with upstream topics and high quality speakers. Have a look at what we have in store for the first quarter of 2019; follow the links to see more about each event; or just give us a call…
Future of Brand & Customer Loyalty 2019 Conference is excited to announce the addition of a panel discussion to the programme: Future and ongoing impact of digital channels on customers’ engagement and loyalty to the brand. The event features 15 informational presentations, as well as this pivotal discussion panel, where attending delegates can exchange ideas,…
If you are asking yourself what the standing of data analytics in banking is, look no further. Attend The Evolution of Data Analytics in Banking Conference 2019 to learn everything there is about the increasing role of data in banking. Interested? Reserve your seat today for the Evolution of Data Analytics in Banking Conference 2019…
The future of remittances is Fintech, there is no better way to explore how the fintech has grown rapidly with in the money transfers space than by attending the Cross Border Remittances in the Digital Age Conference which will take place on the 06 & 07 March 2019 at the Indaba Hotel,Fourways, Johannesburg. This is…
Champion your customer and supply risk assessments In this digital age, customer and supplier risk assessment can be challenging, especially when you don’t really know your customers, contractors, suppliers or partners. As a results failure to maintain compliance protocols can lead to enforcement actions. To avoid facing financial and legal consequence attend our upcoming…
Source: MarTechSeries SHASHI SETH We’ve all had experiences with chatbots and automated phone systems. From product and support issues to scheduling and ordering information, these automated platforms have become commonplace in customer service and other industries. Early in the chatbot era, the experience was often painful — several different menu options would frustrate consumers, leading them to…
Source In 2015, the UK government committed to the UN’s Sustainable Development Goal (SDG 10.7c), which states that the global average cost of remittances should be no more than 3% of the send amount by 2030, with no single corridor being more than 5%. With its goal to reduce costs and scale formal flows, the…
Source Article by PIERRE VEYRET How to design a loyalty program that is both economical for its margin and satisfactory for the customer? A balance that many companies have not yet been able to find, a proof is a recent abandonment by Decathlon, the famous French distributor of sporting goods, of its loyalty program. A fact…
Source: ITWeb By Kirsten Doyle , ITWeb contributor. Johannesburg, 11 Jan 2019 The maturity levels of IT risk management in South African organisations are generally low, according to Rapule Kgalaki, manager: Governance, Performance, and IT Audits at the Department of International Relations and Cooperations. – Rapule Kgalaki, manager: Governance, Performance, and IT Audits at the Department of International Relations…
Source: Techcentral By DUNCAN MCLEOD The adoption of cloud computing has soared in the three main markets in sub-Saharan Africa in the past five years, but South Africa, Kenya and Nigeria are using the technology very differently, according to new research. The research, by World Wide Worx and commissioned by global network application specialist F5 Networks, shows…
