Enduring and endearing loyalty

Topics to be addressed at the
Future of Brand & Customer Loyalty Conference:

·         Why customer loyalty depends on CRM

·         Increasing customer loyalty by marketing to millenniums

·         Big data strategies assisting in customer retention

·         Loyalty programmes: utilising big data analytics to improve CRM

·         Driving sustainable loyalty programmes and customer engagement

·         Crafting digital experiences that drive customer loyalty

·         Adopting the right strategies to satisfy and retain brand loyal customers

·         How brand equity and customer satisfaction impacts loyalty

·         Customer loyalty and Artificial Intelligence

·         Emerging loyalty trends to look out for

·         Creating a personal brand experience for future loyalty

Meet some of the
Future of Brand&Customer Loyalty Conference 2019 experts to address the event:

·         Lance Peppler, Customer Experience Sales Consultant, Oracle

·         Lauren Barbour, Head: Customer Engagement Solutions, SBV

·         Ans Gerber, Data Scientist, Experian

·         Ashleigh Jacobs,  Product Lead: Domo Inc, YouKnow Digital

·         Batandwa Simelane, Consumer Insight Lead, South African Tourism

·         Dr. Sonja Fourie, Head: Absa Rewards and VAS, Absa

·         Sheldon Singh, Analytics Executive, Jellyfish

·         Darryl Marcus, Chief Executive Officer, Smart Messaging.AI

·         Jamie McGraw, Analyst, Genesis Analytics

·         Andries Noeth, Chief Marketing Officer, Consulta Research

·         Tanya Grobler, Chief Executive Officer, Mahala Loyalty Programme

* eBucksMarketing * Flight Centre Travel Group New Markets * RMB Client Strategy * Sun International Marketing operations * RMB Transactions* FNB Customer Value Management * Sun International Loyalty Programmes * Kansai Plascon Marketing * Flight Centre Travel Group Campaigns * eBucks Public Relations * IQBusiness CEM* CIMS SA Business Development * SA TaxiMedia Operations * and more…

Registration fee: R8 800.00 + VAT = R10 120.00

12% Discount for group registrations of 3 or more: R7 744.00 + VAT = R8 905.06 p.p.

15% Discount for group registrations of 5 or more R7 480.00 + VAT = R8 602.00 p.p.