Banking on technology – TCI’s BankTech 2018 Conference is here
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Source: Which – 50 Brands do not (and should not) improve customer experience (CX) simply because it feels right to have happier customers. The reason to invest in CX is to deliver more loyal customers—customers who spend more, churn less, are less costly to serve, inclined to recommend or refer others, and more likely to…
Source: MarTechSeries SHASHI SETH We’ve all had experiences with chatbots and automated phone systems. From product and support issues to scheduling and ordering information, these automated platforms have become commonplace in customer service and other industries. Early in the chatbot era, the experience was often painful — several different menu options would frustrate consumers, leading them to…
Sasfin, the Financial Intelligence Centre, FNB Legal, Risk & Compliance, Wesbank and Nedbank Private Wealth are some of the latest organisations which have registered delegates for the upcoming Anti-Money Laundering & Financial Crime Conference, organised by Trade Conferences International. The conference – the definitive event dealing with AML in southern Africa – will take place…
source: Corinium Intelligence Written by Corinium on Feb 20, 2019 5:52:57 PM The viral #10YearChallenge, spread across social media like wildfire. The challenge was centred around people showing the world what they looked like 10 years ago compared to today. We also took a look back, but at how the world of data & analytics has changed. A…
source: Money Control A look into the numbers on global regulatory transaction behavior reveals a startling picture. by Sujay Kumar Puttanna and Subhasis Bandyopadhyay A look into the numbers on global regulatory transaction behavior reveals a startling picture. As many as 300 billion regulatory fines were implemented post the 2008 crisis, 492 percent volume…
The annual instalment of Trade Conferences International’s Debt Collection South Africa Conference was held at the Indaba Hotel over two day and featured major role players in the debt collection and credit risk environment. The primary goal of this conference was to bring together experts involved in and passionate about the future developments, trends and…