Most innovative digital customer experience gathering in Southern Africa is taking place on 4 & 5 September 2019 – will you be there?

ByJulian Robberts

Register now! The most updated and innovative digital customer experience conference (DCX) in South Africa is taking place on 4 & 5 September 2019. Digital strategies to improve customer engagement, mapping the customer journey, omni-channel, loyalty and digital sales enablement are just some of the themes to be addressed at the upcoming Digital Customer Experience…

TCI rings in 2019 with successfully hosted and highly lauded industry events!

ByJulian Robberts

As the first quarter of 2019 draws to a close, TCI is proud to have hosted 2 recurring signature industry events, as well as a new conference (a first in South Africa) for industry professionals. With the first Third Party Risk Conference in South Africa taking place on 19 & 20 March, the TCI team…

Have you reserved your seat with the Evolution of Data and Analytics Conference 2019

ByJulian Robberts

Date: 03 & 04 April  2019 Venue: Indaba Hotel, Fourways, Johannesburg Here are the topics to be addressed Evolution of data and analytics in the banking environment ·         Innovation and technology in data analytics ·         current standing of data management ·         Data and analytics initiatives ·         Data regulations in banking and within financial services providers…

Last chance to take advantage of early bird registrations for Evolution of Data Analytics in Banking Conference 2019

ByJulian Robberts

“By 2022, 90% of corporate strategies will explicitly mention information as a critical enterprise asset and analytics as an essential competency,” Douglas Laney, distinguished analyst in Data Analytics & Strategy at Gartner. Developing clear and actionable data-driven strategies can put the banking and financial services sectors on the road to on-going success and help navigate…

Encouraging Loyalty Through Customers’ Experience 

ByJulian Robberts

Encouraging Brand Loyalty Through Customers’ Experience With customer’s gravitating towards convenience (in everything that they do), services and (loyalty) programmes are driven to be more convenient, with greater emphasis on the customer’s experience and accessibility to offerings. Today’s customer takes full advantage of the online opportunities; even more so than companies themselves. This, perhaps, is a…

Everything to do with brand, customer, marketing and loyalty to be discussed and dissected at TCI’s Future of Brand and Customer Loyalty Conference 2019

ByJulian Robberts

Date: 20 & 21 February 2019 Venue: Indaba Hotel, Fourways, Johannesburg What better way to be updated on the latest developments and upcoming trends regarding brand and customer loyalty than by attending the Future of Brand & Customer Loyalty Conference 2019.   The event, organised by Trade Conferences International, will attract professionals dealing with everything to…

Do loyalty programmes engender genuine brand and customer loyalty?

ByJulian Robberts

Loyalty programs do not necessarily engender loyalty amongst customer base, or to brand… They deliver repeat purchases, and repeat purchases may look a lot like loyalty, but you cannot know. As far as a good loyalty program can produce ROI by delivering incremental revenue in excess of program costs, but brands must never mistake loyalty…

Banking Customer Loyalty 2018 Conference is coming: the conference speaker panel is forming…

ByJulian Robberts

Trade Conferences International is hosting the Banking Customer Loyalty 2018 Conference on 14-15 November 2018 at the Indaba Hotel, Fourways, Johannesburg.  The conference is set to be addressed by more 20 industry experts from the banks and financial services sector. Are you interested in joining the Banking Customer Loyalty 2018 Conference speaker panel?  Speaking at…

Tools for digital customer engagement laid out at well-received TCI conference

ByJulian Robberts

Trade Conferences International is excited to take this opportunity to thank partner organisations that aided in ensuring that the conference took place and was well-received by attending delegates, for time, as well as the willingness to support TCI, as presentation and exhibiting partners at the Digital Customer Engagement & KYC Conference 2018. Under the watchman…